| After-sales Service: | 1 Year |
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| Warranty: | 1 Year |
| Number of Cells: | 36pcs |
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This product is using silicon wafers SUNPOWER brand chip from the United States, very high conversion efficiency, resistance to drop, bending fold functions are very perfect. Surface USES is ETFE film packaging technology, can resist salt fog corrosion, and the service life of 20 years.
Q1. What is the material of the solar panel?
A: We now produce with 2 kinds solar cells, one is mono perc, the other is imported sunpower.
Q2. What is the different of mono and poly?
A2: The cells conversion efficiency is different the mono perc cells is higher than the poly cells, the newest mono perc cells is more than 23%, poly is 18.6% , so mono panel can get more output power.
Q3. Are you manufacturer or trading company?
A3: We are manufacturer.
Q4. What is your terms of packing?
A4: Generally, we pack our goods in neutral white boxes and brown cartons. If you have legally registered patent, we can pack the goods in your branded boxes .
Q5:What is the lead time :
A5: Sample is 10 working days ,bulk qty production time within 30 days.
Q6:Can you offer OEM or ODM services ?
A6: Sure.We have own R&D team , we can do customised products according to customers requiments.
Q7: Do you have detailed and professional installation manual?
A7: Yes ,each products we will have the manual and operation details.
Q8:Do you provide sample? Free or charge?
A8: Yes, We can supply the sample, but the customers have to pay the sample cost and the courier cost.
Q9: What is your payment terms?
A9: 30% TT advance and balance before shipment. TT, LC, Western Union, Paypal are all accepted.
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